Shipping

What Shipping Methods Are Available?

We use a courier service and shipping is charged at a flat rate of R90, shipping is free if you order 2 candles or more.

Do You Ship Internationally?

At the moment we only deliver within South Africa, but please email us your address details if you live in the ‘overseas’ and we will make a plan to get it to you.

How Long Will It Take To Get My Package?

Your order will be with you between 1 and 3 business days. “Business day” means Monday to Friday, except holidays. Please note we do not ship on weekends.

Payments

What Payment Methods Are Accepted?

We accept payments through PayFast using all major Credit Cards & EFT.

Is Buying Online Safe?

We accept payments through PayFast – you can read about their security & fraud prevention policies here. We do not store your personal information on our website.

Orders & Returns

How do I place an Order?

Add product(s) of your choice in the cart and proceed to the checkout page. Add your contact and shipping details and pay.

How Can I Cancel Or Change My Order?

If you are unhappy with your purchase please call or email us to discuss.

Do I need an account to place an order?

Nope, not at all, but having an account will definitely make your buying seamless and enjoyable.

How Do I Track My Order?

When we fulfil orders on our side your will receive an email with tracking details and a link.